Workflow Icons and Indicators

The Workflow Workbench displays icons and indicators that provide additional information about a prescription such as where it came from, how the drug is stored, and whether attachments are present. Refer to Table 1 below to review the descriptions for the various Workflow icons and indicators.

Table 1. Icons and indicators on the Workflow Workbench.

Indicators	Description
A	Prescription was scheduled with Auto Refill.
	Prescription has been adapted.
@	Prescription was an Amjay online refill (only applicable to stores with Amjay Central Profile integration).
@1	Prescription was an Amjay online refill that included a note, either submitted by the patient or auto-generated by Amjay (only applicable to stores with Amjay Central Profile integration).
	Prescription has one or more attachments, and they can be viewed by right-clicking this icon and selecting Attachment.
B	Prescription was Batch processed and the TAC/TDU needs to be reviewed before the Batch can complete (only applicable to British Columbia stores).
N	Prescription was rejected by the Narcotic Monitoring System (only applicable to Ontario stores).
	Prescription still needs to be processed from the Intake window.
	Prescription was processed through Intelligent Document Processing (IDP).
PC	Minor Ailments prescription (medication and/or PFS) was written back to Propel Rx from RxConsultAction.
	PhotoRx prescription from the diem health app. Once the prescription enters Rx Detail, the indicator changes to a W.
	Prescription was received from PrescribeIT®.
	Drug is refrigerated.
S	Prescription was filled via Med Sync.
S!	Prescription was short filled via Med Sync.
	Prescription has no Sticky Notes but they can be added by selecting this icon.
	Prescription has a Sticky Note, and it can be viewed by selecting this icon.
T	Prescription was called in via IVR.
T!	Prescription was called in via IVR and a system note was added with more information about the refill (e.g., prescription is unauthorized, Contact Doctor).
W	Prescription was a web Refill that came in through the diem health app.

Indicators	Description
A	Prescription was scheduled with Auto Refill.
	Prescription has been adapted.
	Prescription has one or more attachments, and they can be viewed by right-clicking this icon and selecting Attachment.
B	Prescription was Batch processed and the TAC/TDU needs to be reviewed before the Batch can complete (only applicable to British Columbia stores).
N	Prescription was rejected by the Narcotic Monitoring System (only applicable to Ontario stores).
	Prescription still needs to be processed from the Intake window.
	Prescription was processed through Intelligent Document Processing (IDP).
PC	Minor Ailments prescription (medication and/or PFS) was written back to Propel Rx from RxConsultAction.
	PhotoRx prescription from the Be Well™ app. Once the prescription enters Rx Detail, the indicator changes to a W.
	Prescription was received from PrescribeIT®.
	Drug is refrigerated.
	Prescription has no Sticky Notes but they can be added by selecting this icon.
	Prescription has a Sticky Note, and it can be viewed by selecting this icon.
T	Prescription was called in via IVR.
T!	Prescription was called in via IVR and a system note was added with more information about the refill (e.g., prescription is unauthorized, Contact Doctor).
W	Prescription was a web Refill that came in through the Be Well™ app.