Workflow Icons and Indicators

The Workflow Workbench displays icons and indicators that provide additional information about a Prescription such as where it came from, how the drug is stored, and whether attachments are present. Refer to Table 1 below to review the descriptions for the various Workflow icons and indicators.

Table 1. Icons and indicators on the Workflow Workbench.

Indicators	Description
A	Prescription was scheduled with Auto Refill.
	Prescription has been adapted.
@	Prescription was an Amjay online refill (only applicable to stores with Amjay Central Profile integration).
@1	Prescription was an Amjay online refill that included a note, either submitted by the patient or auto-generated by Amjay (only applicable to stores with Amjay Central Profile integration).
	Prescription has one or more attachments, and they can be viewed by right-clicking this icon and selecting Attachment.
B	Prescription was Batch processed and the TAC/TDU needs to be reviewed before the Batch can complete (only applicable to British Columbia stores).
N	Prescription was rejected by the Narcotic Monitoring System (only applicable to Ontario stores).
	Prescription still needs to be processed from the Intake window.
PC	Minor Ailments Prescription (medication and/or PFS) was written back to Propel Rx from RxConsultAction.
	PhotoRx Prescription from the diem health app. Once the Prescription enters Rx Detail, the indicator changes to a W.
	Prescription was received from PrescribeIT®.
	Drug is refrigerated.
S	Prescription was filled via Med Sync.
S!	Prescription was short filled via Med Sync.
	Prescription has no Sticky Notes but they can be added by selecting this icon.
	Prescription has a Sticky Note, and it can be viewed by selecting this icon.
T	Prescription was called in via IVR.
T!	Prescription was called in via IVR and a system note was added with more information about the refill (e.g., Prescription is unauthorized, Contact Doctor).
W	Prescription was a web Refill that came in through the diem health app.

Indicators	Description
A	Prescription was scheduled with Auto Refill.
	Prescription has been adapted.
	Prescription has one or more attachments, and they can be viewed by right-clicking this icon and selecting Attachment.
B	Prescription was Batch processed and the TAC/TDU needs to be reviewed before the Batch can complete (only applicable to British Columbia stores).
N	Prescription was rejected by the Narcotic Monitoring System (only applicable to Ontario stores).
	Prescription still needs to be processed from the Intake window.
PC	Minor Ailments Prescription (medication and/or PFS) was written back to Propel Rx from RxConsultAction.
	PhotoRx Prescription from the Be Well™ app. Once the Prescription enters Rx Detail, the indicator changes to a W.
	Prescription was received from PrescribeIT®.
	Drug is refrigerated.
	Prescription has no Sticky Notes but they can be added by selecting this icon.
	Prescription has a Sticky Note, and it can be viewed by selecting this icon.
T	Prescription was called in via IVR.
T!	Prescription was called in via IVR and a system note was added with more information about the refill (e.g., Prescription is unauthorized, Contact Doctor).
W	Prescription was a web Refill that came in through the Be Well™ app.